Cancellation policy
Right of cancellation
You have the right to cancel this contract within a period of fourteen (14) days without giving any reason
- from the day of the conclusion of the contract if you as a consumer purchase digital content from the entrepreneur that is not delivered to you on a physical data carrier (e.g. download).
- in other cases, from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise the right to cancel, you must inform Artis Immobilienverwaltung GmbH c/o Suite Hotel Leipzig, Permoserstraße 50, 04328 Leipzig, Deutschland, Telefax: +49 (0)341-2589444, Telefon: +49 (0)341-25890, E-Mail: info@suitehotel-leipzig.de of your decision to cancel this contract (cancellation notice) by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen (14) days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to Artis Immobilienverwaltung GmbH c/o Suite Hotel Leipzig, Permoserstraße 50, 04328 Leipzig immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.